Frank Herbert’s Dune says fear is the mind-killer, and that is the truest thing ever written about incident response. In the first hour of a breach, a rehearsed one-page plan beats a clever improvisation.
Tag: ransomware
The First Hour: What to Do When You Think You’ve Been Breached
The call usually comes in the same shape. It is a weekday morning, the voice on the other end is calm in the way people are calm right before they are not, and the sentence is some version of “I think something is wrong with our computers.” What happens in the next sixty minutes tends […]
The Backup You’ve Never Tested Is Not a Backup
Backing up faithfully for three years means nothing if you have never restored from it. Why untested backups fail, and the afternoon that fixes it.